Contact Us

Exabytes’s Technical Support Department is handled by Experienced System Engineers and System Support Personnel on 24 Hours, 7 Days a Week. Technical Support will answer any technical questions you have about exabytes.com hosting, products and services.

Mail Support

Mail support will answer any question related to email and Ebuzzzz issue.

• Working Hour: 24hrs x 7days
• Click here for email support request.

Web Support

Web support team will be happy to answer questions related to your server configuration, scripts, ftp, application, DNS and control panel issue.

• Working Hour: 24hrs x 7days
• Click here for web support request.

Server Support

Server support team will answer any question related to your dedicated server issue from your email issue to server configuration issue.

• Working Hour: 24hrs x 7days
• Click here for dedicated/colocation support request.

Sales Department

Our sales staff will be happy to answer any questions you have about buying exabytes.com.my products and services.

• Working Hour: 9.00am - 5.00pm GMT +0800
• Working Day: Monday - Friday
• Click here for sales inquiries.

Customer Service Department

Customer Services will answer any non-technical questions you have about exabytes.com’s hosting, products, services and procedures.

• Working Hour: 9.00am - 5.00pm GMT +0800
• Working Day: Monday - Friday
• Click here for customer server support request.

Billing Department

Billing Department will be happy to answer any billing questions you have about exabytes.com hosting, products and services.

• Working Hour: 9.00am - 5.00pm GMT +0800
• Working Day: Monday - Friday
• Click here for billing inquiries.

Abuse Department

Abuse Department handles all complaints, UCE Abuse, TOS Violations, Exploitable Scripts, Illegal Activities.

• Working Hour: 9.00am - 5.00pm GMT +0800
• Working Day: Monday - Friday
• Click here to report on abuse.

Headquarter and Mailing Address

• Exa Bytes Network Sdn Bhd
  1-18-8, Suntech @ Penang Cybercity
  Lintang Mayang Pasir 3, 11950
  Bayan Baru, Penang.
• Working Hour:
  9.00am - 5.00pm GMT +0800 (MON - FRI)
  9.00am - 12.00pm GMT +0800 (SAT)
• Facsimiles No.: +60 (4) 630 8288
• Telephone No.: +60 (4) 630 8283