Our Guarantees

At Exabytes, we take pride in our reputation of reliability and are highly confident in our range of quality products and services. We want to make sure our customers are equally satisfied. If you decide that you are not completely happy, within 30 days from when your initial order was placed, you’ll receive your money back - no questions asked.

As a member of Hosting Assured member we have agreed to a Code of Ethics as follows:

• All information and claims presented to the customer will be 100% accurate.
• All web hosting services will be supplied as agreed.
• The customer will be treated with fairness and honesty.
• All planned service outages will be well communicated in advance.
• All communication with the customer will be timely and responsive.
• Every effort will be made to resolve all valid complaints in a professional and timely fashion.