EBuzzzz Email Marketing - F.A.Q.

Is there any statistical report for me to refer?
How many mailing lists or subscribers that we can possibly insert?
Can I upgrade my package?
Before I send out my emails, is there any function for me to have a preview/test on?
Can I schedule my email-sending option so that the email will only be sent at my preferred time?
Do I have the option to include attachments to my emails?
Will the lists that I have created and sent out previously be archived?
Can I export my statistics to an Excel file?
I insert my URL link in the message that I wish to send out to my customers?
How can I easily create my contents when creating a message?
Do you provide any guarantee?
When will the monthly sending quota be reset?

Is there any statistical report for me to refer?: Yes. The statistical reports will help you have a visual breakdown of all message information and statistics. More in-depth information is also available for every aspect of your sent messages.; Top
How many mailing lists or subscribers that we can possibly insert?: You are allowed to create unlimited mailing lists and also insert unlimited subscribers.; Top
Can I upgrade my package?: Yes. You can upgrade your package anytime. Just contact us at custrcare@exabytes.com.my; Top
Before I send out my emails, is there any function for me to have a preview/test on?: Yes. You have the “test send” feature where you could send the email to your own mailbox to have a preview before you send out to all of your subscribers.; Top
Can I schedule my email-sending option so that the email will only be sent at my preferred time?: Yes. You can set the Scheduled Sending of your email where you can send the email at your preferred date and time or whether it will be a recurring sending.; Top
Do I have the option to include attachments to my emails?: Yes you can. You may attach up to 3 files and maximum file size for each file is 1MB to ensure smooth sending and receiving from your recipient.; Top
Will the lists that I have created and sent out previously be archived?: Yes. You shall find an archived copy of your list/messages in your EBuzzzz panel.; Top
Can I export my statistics to an Excel file?: Yes. You can view your statistics report and then export it to an Excel file.; Top
Can I insert my URL link in the message that I wish to send out to my customers?: Yes. When your client views your message, they will be viewing your message from your website URL at your own server.; Top
How can I easily create my contents when creating a message?: You can easily create messages using the HTML WYSIWYG text editor or using your plain text email.; Top
Do you provide any guarantee?: Yes, we do provide a 30-day money back guarantee.; Top
When will the monthly sending quota be reset?: Monthly email sending quota will be reset on every 1st of the month.; Top

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